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Businiess name:
Three County Volkswagen Corp.
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Review by:
citysearch c.
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Review content:
The service department is just out to screw you, do NOT go to this dealer for service unless its 100% covered under the warranty.\r
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My daughter's VW 2009 Beetle was in less than 90 days ago, and we spent $1500.00 on front end repairs including a wheel alignment and replacing tires.\r
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The car goes in to replace a light bulb for the blinker (2nd one in a year), not covered under the warranty. They tell me the car needs all this work including a wheel alignment and tires. They want to take the back tires off and put them on the front of the car and put new tires on the back of the car and do a wheel alignment.\r
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My question is don't you look at history repair records and I am told no, the technician just recommends work to be done. I am beyond pissed, I told Matt their service manager that now they are loosing thousands of dollars because they are trying to either do work again that was done 3 months ago, or 3 months ago the work was never done.\r
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I also needed a battery since the car is 4 years old, guess what, 1 year warranty on a battery? Too bad the battery was already done before I told them to stop working on the car. I would have had them do no work on the car. I also asked how do I know the battery the installed is new, there is no date on the battery. He had no answer for that question at all.\r
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Now I will bring this car to a local mechanic in town, ETD, a reputable mechanic. This dealership is supposed to be a local dealership in the middle of town, well they really know how to screw people.
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