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Businiess name:
Cool Cafe
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Review by:
citysearch c.
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Review content:
I went to the dezavala location with 4 friends the food was not that great and definitly overpriced. Our waiter showed up to us simply to take our order and it took longer than 30 min to get our food, he never checked in with us or even refilled our drinks. At the end of our meal we got our bill with an added gratuity of 18%. I spoke with a guy that claimed he was the manager and was very rude. I asked if gratuity was added because he thought we had 6 people because every resturant I've been to its 6 or more. And mentioned that it wasn't on the menu. He said it was because we had five people and its managers discretion if they want to add grat. I thought that this was ridiculous. Throughout all this trouble he finnally gave me the owners phone number. I left a message and the owner never replied back. A definite sign of bad business practices and low class service. This happened a number of months ago and havent gone back since. I recommend that you pick another place to eat. Or you can try it for yourself and see how bad this place is.
Pros: There's parking because they dont get return customers.
Cons: Everything
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