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Businiess name:
Kruse, Julie, Dvm - First Street Veterinarian
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Review by:
citysearch c.
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Review content:
I came into the clinic with their $22.00 coupon for an exam. During the exam only one additional fee was discussed ($60.00) which I agreed to. When I was writing my check they said today's charges would be $309.00 The only fee they would remove would be for a 6 month supply of flea medicine that they said we really didn't need! When I could only pay 1/2 the bill they insisted I give them a post-dated check for the balance. When I got home the receptionist called to tell me that she forgot to tell me that they would have to have an additional $30.00 due to the fact that I was not able to pay the bill in full at the date of service. I was told that they would not give me the lab results unless I paid the additional $30.00. I spoke directly with Dr. Julie Kruse about this and she refused to waive this charge. In talking with family and friends I find that their veterinarian experiences were quite different in that during their visits the treatment options and fees were fully disclosed and discussed upfront.
Pros: Clean facility, easy parking
Cons: Fees excessive and not discussed upfront
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