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Businiess name:
Manhattan Bridals Co
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Review by:
citysearch c.
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Review content:
I called Manhattan Bridals (MB) on 3/28/07 looking for an Alfred Angelo pant suit that I saw on the AA website for a 5/5/07 destination wedding in Puerto Rico. My first question was whether there was enough time to order it in time for my trip (leaving 5/2/07). The sales woman assured me that we had plenty of time and that the suit would most likely arrive on or about 4/20! How excited was I! I rushed over after work and ordered the $300+ suit (paying almost $100 extra in ""rush fees"") and was reassured over and over by the owner and every single worker that it would arrive in time! Long story short, I began calling MB the last week of April for a status. No one had any idea when it would arrive.... called everyday, they had no shipping info, no tracking info, nothing. At this point I'm leaving the next day on a flight to San Juan, I run to Macy's and buy a dress (bride is my sister!!!!!) because I was getting the runaround at MB and I didn't want to risk it. On the afternoon on 5/1/07 the day before I'm scheduled to leave, I CALL THEM AGAIN and am finally told that the suit arrived! No time for alterations or anything....Thank God I bought a dress because the measurements were all wrong and it definitely needed alterations. The woman who altered my dress told me that she had heard horror stories of MB leaving brides without a dress weeks before the wedding...apparently my situation is not an isolated incident! BRIDES BEWARE! Do not believe the hype that they do so much business with this designer or that designer and they can get your dress there in a short period of time... as usual if it sounds too good to be true it probably is! Never again!!!!!
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