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Businiess name:
Belrose House Bed and Breakfast
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Review by:
citysearch c.
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Review content:
Buyer beware”!!!!\r
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Read all the reviews carefully and you will see that the B&B host/owner may very well promise you a room and then give it away to someone else!!\r
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Here is our nightmare story….. \r
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We were planning a trip to Berkeley for the Cal - Ohio State game and found what looked like a very cute B&B just a few blocks from Memorial Stadium. I called and inquired and to our joy, there was one room (the master bedroom) available. I sent a check the following day to “secure” my reservation and then called a couple of days later to confirm it had been received it. (Conversations with with the host/owner indicated she was quite sweet but somewhat disorganized or befuddled). She confirmed that she had received the check and the room was reserved for us.\r
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The week of our stay I called to again confirm but only got an answering machine. And the mobile number was never answered and the message for the mobile number said the caller had never set up their voice mail. I never received a call back. Then the day of arrival, I called multiple times again and still no answer or call back.\r
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We arrived about 1 pm on Saturday to find the house completely open with no one around. We had no place to park (all three stalls in the back of the house were full) so we proceeded to the game and had to find a different place to park which cost us $50.\r
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After the game I called again and finally the host/owner answered. I told her who I was and asked where we should park when we arrived? Silence on the other end was not comforting!! Finally, she says, and I quote, “I’m so sorry but I’m full!!” I said but you have my check and we confirmed our stay! Again I quote, “But, I did not cash your check” There is more to the conversation but I will spare you.\r
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Needless to say Berkeley and most surrounding towns were sold out and we spent the next hour attempting to secure a room. (BTW, The Hilton Garden Inn was a life saver!!)\r
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I do not want to be mean or harsh but I honestly believe this person should not be running a bed & breakfast.
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