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Businiess name:
E Z Lube
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Review by:
citysearch c.
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Review content:
Last week I went to the E-Z Lube location in North Hollywood, CA (10760 Riverside Drive) and had a horrible experience. After taking down my information and order they attempted to upsell me to double the price to $85 for synthetic motor oil. When I explained again and again that I just wanted the basic level service they switched reps on me and a second associate tried to upsell me. For the 3rd time I repeated that I only wanted the basic level service and oil; which the associate then argued with me about what my car needed. After going to my glove box and showing him the owners manual for my car he still wouldn't give it up. So I left and drove to the Firestone Auto Repair location in Studio City on Ventura Blvd. Thirty minutes and $45 later (with their highest grade Castrol synthetic oil) I had my car back.
This EZ-Lube location is not honest. Do not go there.?
Cons: untrustworthy
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