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Businiess name:
Putney, Christopher, Md - Family Medicine Assoc
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Review by:
citysearch c.
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Review content:
We recently moved to Texas. This Family Practice Associates (referred to me by a caring specialist that I have been a patient of for a few months) is on the list of doctors from the insurance company where my husband works. \r
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After calling the Family Practice office to see if they were taking new patients, the answer was yes. Then the lady on the phone asked what insurance I had. When I told her (after all, the names of the doctors are on the list in my insurance book), she said that they do not take any new patients from this insurance. When I asked whether I could just pay them and be reimbursed from my insurance company, she said that it is against the law in the state of Texas. The way she spoke to me was not polite. I have worked myself in doctor's offices in two other states and am a grandma in need of medical care. What has happened to being polite? \r
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Since when is paying in cash against the law??????? \r
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If this is the way a patient is treated when calling the office, I guess this office is NOT one that I would recommend. \r
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Perhaps the doctors ARE wonderful, but the office is the face seen by the public. \r
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