Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Gallettair Inc
|
|
Review by:
citysearch c.
|
|
Review content:
Have maintained a service contract on our heating & AC with Gallettair Inc. We had been very satisfied with routine maintenance. Also had used them to install a humidifier unit and all was satisfactory. Just recently we needed a repair on one of the gas burners. We were given an estimate and although we felt it was very high we assumed the repair was a big job from the description. The part replaced was a drip pan and the labor involved turned out to be under an hour. The service man did a very neat job and we assume our problem is resolved. However it is an outrageous price for a part the was no larger then a baking pan and 1 hour labor. Our charge was $ 600 plus\r
After expressing our displeasure with management we were told that there are hidden costs that are included in that charge. If your labor rate is $185 an hour, how can you justify this cost we argue. My husband was told to check around on the cost of that job. To late for us but after doing so we have estimates of half that Galletteair price. We would naturally assume as long time repeat customers who pay this company yearly for maintenance they would be our go to and we would be treated reasonably and fairly. It is not my usual to not trust, but it is a lesson learned at a very high price. We are now in sear4ch of a better experience in heating and AC maintenance contracts. Be Warned.....\r
I have been contacted by Mr. Galetta, and this issue has been resolved to our mutual satisfaction.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|