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Businiess name:
The Procaccanti Group - Providence Residences
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Review by:
citysearch c.
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Review content:
I have stayed here on business for 4 straight years and only the second one did I not have to argue with the establishment over services, overcharging or even the knowlege that the Waterplace room can not be accessed via the loading dock. It seems that the customer is never right with them and it takes alot of arguing and threats for them to fix stuff. The latest this year is that I accidently left my winter coat in my room along with my husbands suit and instead of taking care of it right away for me, I had to chase them down a week later and now they are charging me to send my own clothing back when I could have gotten them the same day I forgot them. It helped contribute to my respiratory infection going into my chest since I did not have my winter coat.
House keeping are all friendly and helpful, the rest of the staff leaves a lot to be desired. WiFi is not free eventhough you are paying quite a bit for the rooms. Beds are great, just if they find a way to charge for the air you need to breath too, don't be surprized and try to figure it into your budget if you must stay there.
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