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Businiess name:
Silver Star Limousine
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Review by:
citysearch c.
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Review content:
BEWARE!\r
We hired Silver Star Limo for our wedding in May 2013. Although very detailed instructions were given as to the services contracted and directions to follow, this didn't occur, causing delays in the wedding from the onset and the groom and bridal party having to get extremely upset. The day after our wedding it was reported to Silver Star but no one responded. Upon returning from honeymoon we contacted Mario, one of the owners, who besides being rude, just flat out was unprofessional, refused to sort the matter, denied having done anything incorrectly and worse yet blamed our wedding planner. He also promised to email the GPS tracking report. which nearly three months later we still haven't received after at least 15 follow ups. Our wedding planner even reached out to Mario right away to clear the matter. Mario promised her (Tamra Sanford from Ever Swoon) to straighten it out and over a month later (almost 3 months after our wedding next week) is still not sorted. We have sent over 15 emails and nearly 10 phone calls (leaving messages with Mario's assistant). We wouldn't recommend this company for any type of service. They are great at taking your money but not at taking responsibility of their actions on your big day. We had paid IN FULL all services back in January 2013 although wedding was in May yet they don't have the decency or professionalism to take responsibility for not following what they were asked to do our your big day. Brides- think twice before hiring for your wedding. BEWARE. You don't want your wedding to start on the wrong foot. This company doesn't have your back.\r
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