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Businiess name:
Orlando Metro Gymnastics
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Review by:
citysearch c.
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Review content:
The facility at Baldwin Park is impressive, and the camp has been a lot of fun for my daughter this past week. I love that they have a little pool to swim in and it's in a wonderful neighborhood with a nice group of kids and competent and friendly camp instructors. A big however, though...the managerial staff upfront is often unfriendly and sometimes unreasonable with their policies in my opinion. Three times in one week I""ve left frustrated at their tone of voice or when inquiring about something. We bought a $30 leotard today, and since I pulled the tag off to pay it was unreturnable or unexchangable 5 minutes later when my daughter tried it on to find it didn't fit. ""Sorry, you can't return it."" was all I got from the blonde manager with a smug look on her face. Yesterday, I was 10 minutes late picking up after getting stuck in a traffic accident, and I got a nasty ""You're late"" and had to whip out my credit card immediately to pay a $15 late fee. Quite frankly, I""ve never been treated so dismissevely at a children's facility in my life. Although my daughter has enjoyed it, I will not return again. There are too many other nice places which are happy to accomodate us and who would appreciate our business. Beware of this place if you are a stickler for customer service, because this place has zero. It's really a shame, as this place has such potential, and I had planned to have my daughter's birthday party there, but I wouldn't dream of giving them our business again.
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