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Businiess name:
Cooper's Hawk Winery & Restaurant
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Review by:
citysearch c.
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Review content:
WE HAD A VERY BAD EXPERIENCE FROM STARTING TO MAKE THE RESERVATION TO GOING THERE FOR DINNER. IT WAS A BIRTHDAY CELEBRATION FOR MY MOTHER ""76"". i TOOK MY PARENTS AND MY FAMILY OF 4. i HEARD GOOD THINGS SO I WAS EXCITIED. BUT WHEN MAKING THE RESERVATION i COULDN'T MAKE IT FOR 8 SO i HAD TO DROP TO 6. FINE. THE DAY BEFORE I CONFIRMED MY RESERVATION THEY DIDN'T HAVE IT. I SAID THAT I SPOKE WITH A VAL. ERIC MANAGER GOT ON THE PHONE AND SUDDENLY SAW MY RESERVATION APPARENTLY TORI ON OF THE GIRLS TAKING RESERVATIONS COULDN'T READ. WE ARRIVED AT THE RESTURANT AND WERE NOT SEATED RIGHT AWAY EVEN WITH A RESERVATION. TOOK FOREVER TO GET A WAITER/WAITRESS. FINALLY MIKE THE WAITER SHOWED UP. WE ORDERED A APPITIZER DIDN'T ARRIVE UNTIL 1/2 HOUR LATER. TABLE NEXT TO US ARRIVED AFTER WE DID AND GOT SERVED FIRST. THEN WE ORDERED AND AGAIN FINALLY AFTER A WHILE WE GOT OUR DINNER. I ORDERED A CERTAIN TYPE OF POTATO WITH MY STEAK DIDN'T GET IT. SO I TOLD MIKE SO HE BROUGHT OUT THE CORRECT POTATOES AND THEN CHARGED ME FOR THEM. THE STEAK WHICH IS 25.00 WASN'T WORTH 5.00. THEY CAN'T CHARGE THE HIGH PRICES AND NOT DELIVER THE SERVICE AND QUALITY OF FOOD. THE OWNER NEEDS TO TAKE A TRIP TO FLEMING'S STEAK HOUSE IN LINCOLNSHIRE TO REALLY KNOW HOW TO RUN A VERY EXPENSIVE RESTURANT THAT HAS IMPECABLE SERVICE AND FOOD. I WILL NEVER GO THERE AGAIN.
Cons: EVERYTHING
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