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Businiess name:
Renee's Bridal
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Review by:
citysearch c.
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Review content:
I DO NOT recommend going to Renee's Bridal. Renee was extremely unprofessional, rude and unhelpful. The first time I went into the store with two of my bridesmaid she asked me ""if they like the dress why can't they pay for it today?"". The dresses were close to $250 a piece and my bridesmaids were a week away from being ready to order them. When I told her that she just dismissed us and went about her business without even so much as a ""glad you stopped in"", etc. She is the only store in town that does not offer a discount for purchasing all the dresses from her. She does not ship anywhere! Four of my seven bridesmaids live around the United States and she refused to ship them. One of my bridesmaids ask her if there was any way she could ship it to her and Renee replied that she was just going to hand the dress to my mother and tell my mother ""to just send it to her"". Not ""Do you think you can send this"", etc. no Renee said ""I will just hand her the dress and if she just denies it and refuses to take it then I will ship it"". Well if Renee can ship it then why would she put her client, my mother, out of her way??? Every time I asked if she could do anything like the shipping Renee would respond with ""I don't do that service any more because I have been burned too many time""...sorry lady but that is part of this business. It is not the clients fault Renee runs an unorganized, unprofessional business. I ordered my bridesmaid dresses in January and Renee told me they would be ready for pickup beginning of April. When April arrived I called her three times one week. One of her young consultants finally called me back and talked down to me like I was an idiot saying that Renee swears she told me May. Overall, DO NOT waste your time or money here. This place is a joke. I only used this store because my mom and two of my bridesmaids live in Pensacola so I figured it would be the easiest....well I was wrong. I am extremely disappointed in the service. There are multiple bridal places in Fairhope, AL, and in Destin, FL that offer 20% discounts, etc that carried my bridesmaids dresses and offer free shipping, holding, and cleaning. Renee is rude, classless, and UNPROFESSIONAL!!
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