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Businiess name:
Center Sinai Animal Hospital
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Review by:
citysearch c.
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Review content:
If you make an appointment with Dr. Baum you can expect to wait at least an hour in an overcrowded waiting room. Once you're granted an audience you will be spoken to in an unfamiliar language that sounds like English but at 3 times the speed. Following the 12.6 seconds you spend with Dr. Baum you will be given bizarre and confusing instructions by a receptionist as they are rushing away from you, in much the same manner as all the witnesses on 'Law and Order'. If you ask for clarification you will be given information that contradicts what you were originally told.
I'm forced to deal with Dr. Baum and his staff due to a petsitting situation. I have never, NEVER, not once been told the same answer to a question about the little dog's treatments, test results, etc. Dr. Baum may well be a gifted veterinarian but he's a TERRIBLE administrator. I've spoken to the entire cast of receptionists and assistants and no one has ever shown the slightest bit of inclination to take charge of an important question and take the time to come back with a definitive answer.
Center Sinai is clearly not the least bit concerned with customer service. Their goal is to collect $ for as many office visits as possible and spend as little time with patients and owners as they can get away with.
Still want to chance a visit? Good luck.
Cons: Godawful service.
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