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Businiess name:
Anthony's Auto Body
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Review by:
citysearch c.
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Review content:
My car was hit while parked and had a great deal of body damage, an acquaintance suggested I take it to J&M and told me they did good work. I don't know what I did to make my acquaintance hate me so much! I took the car to the shop and the insurance company paid them with in the week, for some reason they found it necessary to hold my car HOSTAGE for six months. At first the job was supposed to only take three weeks at most; well after two months the insurance company stopped paying for the rental car. J&M was kind enough to offer to pick up the tab for my rental and assured me that my car would be done by the end of the week. That week came and went, and so did many more and each visit to J&M to check on my car was identical; they were making no progress on the car. ""They were having difficulty finding parts."" For a 2007 Mazda 3? Really? In short, four months later I got my lawyer involved in the situation, THEN my car was done in a week.
- Keep in mind THIS TOOK SIX MONTHS!
- The hood wasn't fitted properly.
- They let me come to pick it up twice, when it wasn't actually done. I drove out for nothing and left in my rental car.
- Pretty much the entire car was painted; there were scratches in the paint.
- The trunk leaked, the interior wasn't put back together properly, they never put my hood insulation back on.
- My ""new"" rims, were scratched up and had a lot of brake dust in them (not new at all)
- My rear driver side wheel wasn't lined up properly and it was turned inwards. (not safe at all) So much for a full alignment.
- The ""genuine Mazda parts"" were all after market (not made by Mazda)
- They added a pin stripe to make up for holding my car hostage. I didn't want it.
- They forgot to put the door molding back on my passenger side.
- My washer fluid wasn't hooked back up.
Among other things. I had to bring my car back twice to get things fixed, when I took it back for the back wheel they tried to tell me that my car wouldn't be done that day. Even though I called, made an appointment and was promised it would only take a few hours on ONE day. Seeing as they had my car for six months I am disgusted that they couldn't even do a decent job, asking for good is just asking too much. They obviously take no pride in their work, have no sense of urgency until you call a lawyer and they don't care if they return the car in unsafe condition. The work was sloppy to put it kindly and John the owner is a pushy jerk who's answer to everything is ""tell them I'm with another customer."" I certainly hope not, you can't handle the ones you have. But at least they were kind enough to provide me with a rental car for the four months they let my car sit in their shop; Enterprise recently called ME asking why they haven't been paid. Six months later and I'm STILL not done dealing with John and his deplorable business practices. All J&M did for me was waste my time and test my patience. If you're desperate make sure you hold onto your money until after all the work is done and they call you to pick up your car. That is, if they even have enough in the business to fix a car with out your money.
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