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Businiess name:
Jordan River Moving & Storage
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Review by:
citysearch c.
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Review content:
We used Jordan River moving to move into our new house. We are so disappointed with the quality of the service. They have messed up so many things and make the whole experiences so painful. I am listing some of the issues here based on the order of severity \r
a. They forgot to take the shelves in our media center cabinet from the truck. We ended up with a media center without shelves. \r
b. They did not properly installed our beds. We have to reinstall the beds ourselves and found bolts missing. So far, no luck in finding replacement bolts. \r
c. We have to hire someone to clean the carpet in the old house because they walked from back yard to front yard through the house carrying flower pot which is dripping mud water.\r
d. We have to fix our electric recliner because it stopped working. Some force during the move pushed the power button in. Luckily, we managed to get the power button out. Do not know how long it will last. \r
e. They disappeared on the way from our old place to new place. We were waiting for them and wondering if they got lost. Later, they told us that they went to have dinner on the way. It is fine to have dinner, but we should not be charged for it and we should be informed. \r
We were told that it will take 4-4.5 hours to move our stuff when they do the initial walk through. It took them 9 hours. It is a THREE member crew. It is a surprise to us that the move takes this long. A lot of boxes are also putted into the wrong rooms in the new house. Today, we are doing the micro-move within the house: dragging boxes from bedroom to kitchen. \r
Do not use this company for any local move! Otherwise, you will regret it! \r
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