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Businiess name:
Flying Pig Music
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Review by:
citysearch c.
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Review content:
I recently purchased an autoharp and needed someone to examine it and perform any necessary maintenance and/or repairs. Flying Pig was listed on Oscar Schmidt's website as an authorized dealer and repair facility, so I emailed them. ""Ed"" promptly and courteously responded, provided store location and hours and invited me to bring the instrument in next time I was in town.\r
A few weeks later I was in the area and dropped in with the instrument. ""Todd"" was in the store, was aware that I had emailed and looked over the autoharp. He answered my questions while providing me with lots of information, suggestions and other input I found to be very helpful (I am new to autoharping). \r
I had read negative reviews on this site and had walked into the store prepaired to walk out if necessary, but my experience was as pleasant as it could be from the first contact.\r
A few weeks later I was back in town on the day appointed, and when I arrived a little later than planned the instrument was ready and waiting, but Todd was wishing I had not arrived while he was in the middle of a lesson, because he wanted to spend time with me and not just rush me out the door. I offered to visit the farmers market around the corner and come back in a little while. When I returned Todd was available. \r
Besides working on my instrument he had put together a small collection of necessary accessories for me, including an optional instruction book that he felt might be very helpful and appropriate for my skill level. He answered my questions, gave me some input on the care of the instrument itself, taught me how to use the tuning tool and the electronic tuner, answered my questions patiently and invited me to call back with any other problems or questions I might have in the future. \r
Overall I am very satisfied with the personal attention, quality of repairs, cost and service from both Ed and Todd. I will definitely be returning to Flying Pig with any future music-related questions or needs.
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