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Review content:
Since I use internet reviews all the time to make decisions, I thought I should start contributing! My journey with breast cancer started with an irregular MRI in June, at which point I was referred to Dr. Taylor since my prior breast specialist moved out of state. Dr. Taylor is known to me as ""Dr. No Worries"" - at our first meeting, she had a positive, educated and holistic approach to what was perhaps the toughest couple months of my life to date. She is incredibly intelligent, up to date in her research, and gives in to my need to hug every doctor that could potentially save my life. She didn't want to put the ""cart before the horse"" so we got another review of the MRI and then an MRI guided biopsy. At each step, she called me with results as soon as they became available. I did indeed have high grade DCIS, and after discussing options and my family history (both of my parents are breast cancer survivors), I opted for a double mastectomy. When I was in the presence of Dr. Taylor, I felt her commitment to my survival and ultimate victory over this nasty bugger. I could always count on her smile together with an unspoken passion for the career she has chosen. Choosing a surgeon for this type of disease is SO very personal - you really do need to ""connect"" and sometimes this is hard considering the gravity of the disease. But if you, as a patient, can keep a good attitude and even a sense of humor (is that too much to ask? maybe for some, I know), you will see it reflected in those who care for you. I have read the reviews below and understand some of the issues and problems experienced. When I first went to Pink Lotus after it first opened, I too was upset with billing and reception. HOWEVER, I must say that this last experience which SAVED MY LIFE, was completely different. The front desk was welcoming, every nurse was pleasant (if not a little too happy in their pink outfit), and billing was as easy as it could be. They took care of all pre-authorizations and submitted all forms on my behalf. Sometimes the phones are difficult - the wait time can be long. But when you are in the position that I was in, I had no choice but to ""hold"" and sometimes go rogue by pressing a back line and then getting transferred. Of course I had to hold again ;) We do what we have to do to survive! \r
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Bottom Line is that I feel that Pink Lotus Breast Center is a compassionate, cutting edge, and top of the line specialty center and I would recommend it highly to anyone who might need its services. Dr. Taylor gets two thumbs up and a huge hug. She has my deepest respect and gratitude.
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