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Businiess name:
Budget Truck Rental - Lake Forest
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Review by:
citysearch c.
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Review content:
I parked my brand New Van in their parking lot Then I rented a truck from U-HAUL next Door , I come back less than an Hour later and guess what!!!! Budget Owner had called the towing company on me and TOWED my VAN. The towing company, trashy people as trash people can get, is only 200 feet away!!!!! , Guess how much I had to pay for that ?!!! $330 in the hole. Wait, It gets worse, the Van is in my wife's name, my wife is overseas visiting her family and the trashy lady at the towing company rudely told me you need to get ""notarized"" authorization from my wife faxed to her, she has no clue off course that there is 10 hour time difference between the two places. Finlay I was able to have my wife, very angry to say the least, fax the stupid letter to the trashy lady. Then I called and said when can I pick up the Van, rudely she said the earliest ""APPOINTMENT"" is at 3:30pm, the whole day is wasted ! I had to make an appointment to pick up my own car. All of this hassle becuase I parked in Budgets wholly parking lot. Just imagine your blood boiling during this ordeal. There was no clear sign saying you cant park there, and its a business park for gods sake. Please don't use that location on Olive street. Let them accommodate their customers and others, then give them YOUR business. DON'T DO BUSINESS WITH THESE PEOPLE.
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