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I Went to this shop on 9/24 to get my 2004 e500 Mercedes inspected to make sure everything was in order because I had just purchased it on 9/18.They informed me that everything looked great. I paid $45 dollars cash for basically nothing. The next day on 9/25,not even 24 hours later, my vehicle started having suspension problems on the driver side, problems it never had prior to my visit to the shop. I went back to the shop and I informed them that I felt that they had inflicted these damages and they tried to reassure me that they had not but it was to coincidental. They gave me a quote for $720.I took the quote back to the place I had purchased the car(which is a very credible car dealer) and they informed me that I was being overcharged and that they would have their mechanic look at the vehicle.When their mechanic looked at the vehicle, he informed me that they had not turned off my suspension button on my vehicle, which basically made the suspension on the driver side malfunction.When I called the shop to inform them of the issue(I was very polite)I was told a owner would call me back.When the owner Waylon Williford called me back he told me he has been working on vehicles for 20years and that I am just another person looking for something for free.I stated to him that unless he was going to fix the issue, not to call me.I hung up on him and he called me back again and started calling me different types of female dogs.
I feel as though I should be refunded because I paid them for an inspection and they found nothing on 9/24 but all of a sudden on 9/25 I start having issues. They expect me to believe the issue was there the day I brought it to them and they apologized for not recognizing the issue was there.If that is the case then they failed to do a proper inspection which should warrant a full refund.
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