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Businiess name:
Sheely's Furniture and Appliance
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Review by:
citysearch c.
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Review content:
I live in Pittsburgh and was in the market for furniture. I shopped at all the Pittsburgh stores and could not find what I was looking for. I wanted more selection of reclining sofa's in more colors and fabrics. I saw all the ad's for Sheely's and decided to take a look. They had a huge selection and the salespeople were very helpful and knowledgeable. After selecting a matching power reclining sofa and chair, I had several issues with the quality, basically it was defective cushioning or foam support. I was very impressed that after speaking with Sheely's management, they went above and beyond to make it right. The issue was not with Sheely's, it was with the manufacturer of this particular make and model. Any store can have this issue, it is how they handle the issue that is important. They called the manufacturer and were willing and able to convince the manufacturer to take back the defective sofa. I was able to come back into the store and select something from a differe
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