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Businiess name:
FEDEX Office Print & Ship Center
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Review by:
citysearch c.
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Review content:
It was the week before my wedding and we was printing our wedding programs there. We found a mistake and and went back to get them reprinted. The first problem was this second time the printing cost over $150 to print our "black and white" programs with a "color" printer so they could look decent. Secondly, my fiance was charged twice for that second print job by mistake when he decided to change paying with his credit card instead of his debit check card. When we found out the double charges after the honeymoon, we brought the statements as proofs and they said they could not reinburse it because they didn't have it in their computers? So we had to fill out a form from our own credit card company. Like some of the other reviews, the employees are not trained well and they are not practicing the best customer service. What kind of company does not reinburse you for their mistake in double charging us? This was not even counting the first misprints that we paid for (we neglected to see
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