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Businiess name:
FEDEX Office Print & Ship Center
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Review by:
citysearch c.
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Review content:
Because of its convenience to my house, I have been there numerous times despite my initial bad experiences with customer service. I have always received quality, fast service at the many other Kinkos I've been to- but Colorado Blvd. has made some poor hiring and training decisions it seems. It almost became funny as each bad experience topped my last. Of course, now I will drive farther to a Staples or Offixe Max because of the inexcusable service. There was a lot of comraderie in the line because of the customers expressing to one another their disbelief.
BTW, this all applies to the side of Kinkos with the self-serve photocopy and faxing services. I didn't use the other side.
1) No one wants to make eye-contact because then they might have to help (gasp) the customer. The feeling is that customers are interrupting their work.
2) in the middle of helping you fax, they will walk away and make you wait for them long after your fax has gone through or just forget to come back and tell
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