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Businiess name:
Courtesy Auto Service And Tire of Tacoma
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Review by:
citysearch c.
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Review content:
This place is a rip off! They will tell you one thing and do something completely different. They are not honest at all. I went there two weeks ago for an alignment. I was told that it is going to cost me $129 but if something is wrong they would charge me $60 for the inspection without doing the alignment itself. So after couple of hours they gave me the car and I paid $156 ($129 alignment, $11.69 Shop supply that doesn't make any sense to me, $1.50 Hazard materials that I guess comes out of my wheels?, and $13.60 sales tax ) but anyway I paid it in full without asking anything. When I got into my car I saw that the steering wheel was in the same position as it was before the alignment so I went inside to ask why! Were they told me my control arm on the left side needs to be replaced and they did not perform the alignment on that side! So I brought up their policy of checking the car first which would have cost me $60 and they agreed to do the second alignment (this time for the whole car) for $60 after I replace my control arm. So I went back last Friday to get the alignment and they asked for the full price because they DON'T REMEMBER agreeing to do it for $60! I have never been so obviously lied to in my life. Please read all reviews before making your mind. I wish you better luck than I had.
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