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Businiess name:
Mi-Connection
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Review by:
citysearch c.
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Review content:
Overall, a little less than adequate. Internet - tech support is not very knowledgeable. outages or intermittencies, though infrequent, tend to last for a long time. Internet speed not so hot, certainly not as advertised, but still better than DSL. Cable - over-priced for what they offer. Signal can be flaky (one of their amplifiers or switches has a mind of it's own). If there is an alternative, you should use it. Customer care - 50-50. Courteous reps who are forced to make excuses because of tech tech team inadequacy. In a real outage/catastrophic failure, the phone lines are ignored completely (as in even the auto attendant is ignoring calls). I give them a D+ or C-
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