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Businiess name:
Mastro's Steakhouse
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Review by:
citysearch c.
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Review content:
We've been to Mastro's two previous times. We recently went last Saturday night at 6:30pm (they didn't have any other times available). At 6:30pm, they claimed that the upstairs seating was "booked." I overheard a host stating that they had "important clients" coming in without reservations at 7:30pm and needed to clear the area. We were placed in a booth on the main level. The service was atrocious. We had to ask for water three times from three different people. They never brought us a bread basket even though everyone else around us received one. The four of us spent about $400 on dinner and couldn't get anyone to acknowledge us. I've had better service at lesser food quality restaurants. The food is great...the service has definitely gone downhill.
Pros: Food is excellent
Cons: Service has become non-existent
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