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Businiess name:
Kelly Mitsubishi
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Review by:
Fern S.
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Review content:
This was the first time that I have gone to a dealership and was not mistreated or intimidated by a salesperson! I must say, after everything I went through at this dealership, I would recommend any one to take car of your needs. I had bought a jeep cherokee limited and within 19 hours of owning it, the transmission went in it. I called the dealership and they sent a towtruck to me within 5 min., had me towed in and took care of me immediately. I was put in some one else's demo until they could figure out what was really wrong with my vehicle. After comtemplating with my husband about what happened, we decided to go back to the dealership and try to get a new car to replace the one I just bought because of the safety issues. I have to say, when I presented my case to Victor, he gladly helped me get another vehicle that morning! I never felt intimidated, the service manager spoke with me and Victor also and everyone was so respectful and mindful to the situation and was willing to do anything and everything to help me. Thanks so much Monroeville Chrysler Jeep for such a great experience even during a bad situation.
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