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Businiess name:
Robinson, Lisa S, Do - East Georgia Orthopedic Ctr
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Review by:
citysearch c.
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Review content:
I had surgery by Dr. John Hodges. That part was wonderful. Then after 8 months, I get a call from a collection agency about a bill that i NEVER received a bill for. NO PHONE CALLS, NO STATEMENTS, and now it has gone to a collection agency. When I called, I was VERY RUDELY told that they sent them. The address they sent the statement to was only 6 years old and was not forwarded. I was lied to and first told that the mail was not returned, and then was told it had been returned. I was then told that they updated my address, even though at first I was told the old address. I have no problem paying a bill, but at least give me a chance to pay it. I was then told that the girl who I talked with was going through bankruptcy and not to worry about it. Again, I had no problem with the surgery or Dr. Hodges and his staff when I had the surgery, it is the billing department that needs to get their act together.
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