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Businiess name:
Bill Pearce Courtesy Honda
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Review by:
citysearch c.
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Review content:
I purchased my car August 2007, a month after I bought it the car would periodically not start. I called Courtesy Honda and they told me that since it was not happening consistantly that I would have to bring it in when I could show them the problem. Once I could demonstrate the problem for them (3 months later, because it got worse) they mis-diagnosed the problem, Thank goodness that I checked online blogs about saturns! We advised that they fix another part in the car and that problem was then fixed.\r
several weeks after that my power steering went out randomly while I was driving. Thankfully I could feel the difference so there was no accident, but it took another several months before I could prove to them that the power steering had gone out.\r
Now! not 2 weeks after getting that fixed I try to get out of my car and the key is stuck! The car will not turn off! I frantically took it to another mechanic to see if we could get the car turned off and we had to pull the ignition switch to do so. I took it to the dealership who's auto department was already closed and I had deal with a very rude sales man who finally agreed to lock my car in their shop until the next morning.\r
They have fixed all but one of the problems to date, but I had to pay them to do it, and thankfully so far all of the problems have been covered under the warranty that I PAID EXTRA FOR! AND I STILL HAVE TO PAY THEM $160 TO FIX IT EVERY TIME!!!!!\r
Unless you are coming to them with money, the sales people want nothing to do with you. They sold me a car that in 1 year has had 3 major problems! Whats next? The brakes go out? A wheel falls off while I'm going 65 down the highway?! RIDICULOUS! This place should be shut down, and not be allowed to sell anymore lemon cars.\r
Purchase at your own risk from this place!
Pros: I paid for the warranty so they fixed the problems
Cons: The car is a LEMON!!!!
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