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Businiess name:
RC Willey
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Review by:
citysearch c.
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Review content:
My husband and I have been waiting for a couch that we ordered in September of 2009. We were told that the couch would arrive before we moved into our new home in October. Well the couch didn't arrive the first of October and then we were told it would arrive at the end of October. I asked to talk to the manager and he sent the customer service rep to talk to us and telling us that there is nothing they can do. I asked them to sell us the floor model and they said they couldn't do that. I asked why, and he said the floor model was to new. So in other words they didn't want to sell the floor model because they would loose other sales. We are now in November and we do not have our couch. My husband called today and they told it that it would arrive at the end of November. It was sure nice of our salesman to call us to let us know that we would be receiving the couch as previously agreed to. We are done with RC Willey and will be cancelling our order and buying from someone else.
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