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Businiess name:
RC Willey
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Review by:
citysearch c.
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Review content:
I received an email advertisement with the exact refrigerator I wanted for our remodeled kitchen for a price that I could afford ""$1199. 96 - Price before $200 coupon savings."" \r
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I was so excited. I immediately transferred money out of our savings to pay for it and planned my day around going and getting our new refrigerator. My husband and I happened by there the day before the sale so we stopped in to look at it. \r
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The salesman asked us if we needed help and when we told him that we were there to look at the model that was advertised for the one day sale the following day he told us there had been a retraction and the price was actually $1999. ""Sorry, but that's still a good price.""\r
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I expected an email retraction in my inbox when I got home but as of 6pm the day before the sale I haven't gotten one. \r
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I called the store and spoke with a manager who was quite rude and told me there was nothing they could do. She offered to give me an extra $50 off the price. That wasn't even worth the price of gas driving to the store let alone me taking the day off work to get my new refrigerator. \r
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After talking to some friends who have had similar experiences with RC Willey I've come to the conclusion that their sales tactics are unethical. They commonly use the bait and switch to lure people into the store and then tell them either the price was a misprint or they don't have the advertised item available. \r
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They have lost a customer for life. I'll go spend my money elsewhere.
Cons: Bad marketing practices
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