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Businiess name:
Louisiana Longhorn Cafe
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Review by:
citysearch c.
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Review content:
I moved to Austin 6 months ago from Louisiana . The first time I went there, it was not busy, the service was great and the food was excellent. About 2 weeks later I decided to go back and have some lunch. When we walk in a lady sat us and asked if we wanted breakfast or lunch and we said lunch since it was 11:30. While we were looking over the lunch menus the server comes up and says im sorry we cannot serve you lunch until 12, so we said we would agree with breakfast. Then as people started coming in BEFORE 12 they were letting some people order lunch and then telling more they had to order breakfast and it gets better the people who came in after all of us received their lunch way after us. We did not receive our breafast until 12:10 and remember we got there at 11:30. Our food was very cold and the biscuits were hard like it had just been sitting in the window for a while. It was a while before our drinks were filled and when she brought the picture to fill them she just slamed it down on our table because she was mad that someone walked out because of the service and how they were treating everyone. Another table that came in was about to leave too because of the service. The sad thing is they do not value customers there, when the guy who left said he just wanted to pay for his drinks and the checker said no dont worry about it and did not even try too get him too stay or even apoligize, they just let him walk out unsatisfied. They should really consider changing their name and taking the Louisiana out of it because Louisiana restaurants are not rude like that and we care about our customers and will go out of our way to make sure they are taken care of. I dont think these people have even been around real Louisiana food, they say gator taste like fishy chicken, chicken yeah but fishy no. Im sorry this place had to be like that because I was looking forward to finding a good place here, but looks like I will be looking elsewhere.
Pros: oysters on the half shell
Cons: rude service
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