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Businiess name:
Mary Me Bridal & Formalwear
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Review by:
citysearch c.
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Review content:
I purchased my wedding dress and all my bridesmaids dresses here, which makes me wish I could give this place a better rating; but I just can't. I purchased my dress here and our consultant, Edith, was terrible. Our seamstress, Esther, however, was great. Really great and really accomodating. I wish I could go into detail, but this place isn't worth it. Edith was rude, pointed her finger at my mom and walked away, never to be seen again because she didn't want to do the alterations we were requesting on a dress we already paid for in full. She walked away and never came back. NEVER. After several minutes of disbelief, we found the seamstress, showed her the alterations that we wanted and she was able to do them right then and there with the dress still on me. She was very gracious and very accommodating. We never saw the consultant again. I can only assume she went to go and hide because of the childish spectacle she made of herself. If you're going to call yourself a professional, you need to act like one. I've never been treated so badly in my life. What kind of a salesperson points their finger at someone and walks away because they can't take the heat??? My mother is very nice, but we were just making it clear that these were alterations that we would like. All the attendants at the bridesmaids store were great, the seamstress was wonderful and even several other attendants were so nice, but our consultant was a disgusting human being that lacked any sense of decent customer service and manners. I love my dress and I would love to refer this place, but I just can't. Price points and selection are good, but I would rather pay a hell of a lot more elsewhere than to go through that experience again.
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