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Businiess name:
Kapur, Kristna, Dds - Fall Creek Family Dentistry
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Review by:
citysearch c.
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Review content:
I went to Fall Creek Family Dentistry for a routine teeth cleaning, which was to be fully paid for by my insurance. \r
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After I was seated in the dentist's chair, the hygenist suggested that I have bitewing xrays taken. I explained that I had had bitewings taken a year or so earlier, and that because the bitewings were still valid, I did not wish to have the xrays taken in that visit. The hygenist, however, did not let up, assuring me that the xrays would be fully paid for by my insurance company. I asked her if she was sure that I would not have to pay out of pocket for the xrays and she said yes, she was sure. \r
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As a result of the hygenist's gaurantee, I had the bitewings taken that day. However, I then received a bill for the xrays from Fall Creek Dentistry. I asked them to waive the bill because I had been told by the hygenist that there was no charge. Up to today they have been unwilling. \r
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Furthermore, during my visit they told me I had a cavity. When I went to another local dentist's office and told them what Fall Creek had told me, the hygenist there said that I should not be surprised if they did not find a cavity; Fall Creek Denististry was known for dishonest practices. This is what I was told. The second dentist, of course, did not find any cavities.
Pros: Took my insurance
Cons: Employees are misleading
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