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Businiess name:
Culver Mailbox
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Review by:
citysearch c.
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Review content:
Long story short, Culver Automotive said they could do the same service for my Mercedes that my dealer could do for cheaper. I paid for what I thought was a full annual service and told them beforehand that I had noticed a squeaking noise, but they said they hadn't noticed it after the service. A year later, I brought the car back and paid for the service again. I mentioned to them that the noise was still occurring, and it turned out that it was a mechanical fault in the brake caliper.
My dealership said they completely ripped me off and only gave me an oil change, which I could have done at the elsewhere for much less. They didn't do my brake fluid, they didn't notice the safety recall, they didn't re-balance my tires, and they sold me an unnecessary air filter.
Now there's a big likelihood that since the problem didn't get noticed the first time, I'm going to have to pay for the brake replacement myself, since so much time has passed. I'm not happy with Culver Automotive, and I think they owe me some money back. As my dealership said, they royally ripped me off.
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