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Businiess name:
Casona
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Review by:
citysearch c.
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Review content:
I had heard that Casona had a new chef from the last time my husband and I dined there so we decided to give it another go. I must say the food has drastically improved, but with that the service has absolutely plummeted. Hands down the worst service we have ever received at any restaurant EVER in Collingswood. When we arrived for our seven o'clock reservation the restaurant was half full. The waitress sat us at the worst table in the entire restaurant - a two top right in front of the door to the kitchen, crammed up against a wall behind another table in the middle of a walk way, if you can imagine that. She threw our menus down and walked away. I couldn't even get into my seat because the wine buckets were against the chair. I had to move the wine buckets myself, me a paying customer, at their establishment. My husband went back up to the front and asked for a new table which we got but we had to gather up our menus, glasses, and silverwear ourselves. (Side note, throughout our meal not once did they try and seat another couple at that particular table.) Another waitress came over a few minutes later and said ""what can I get you?"" She didn't offer to take our drink order, didn't tell us any specials, nothing. It was like we were at a low-class diner in the inner city. We ordered an appetizer (which was good, but way overpriced for the size and ingredients). Our entrees came out and they were good too. Unfortunately at that point it was kind of like that feeling you get when you meet a very attractive person who has the worst personality ever; their personality has ruined it and they no longer are beautiful, just ugly. After dinner the waitress came up and said ""anything else?"" My husband had to ask her, our server, for a dessert menu. Yes the food has gotten better, but it's basically Mexican, no longer Cuban. You're better off going to the Tortilla Press up the street, where you're going to get MUCH better service and more reasonable prices. Awful, Awful, Awful.
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