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Businiess name:
Metro Puppy Kennel LTD
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Review by:
citysearch c.
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Review content:
On February 8, 2009, I decided to have my dog groomed. Ranked first on the Google search gave me some false confidence, but I was elated to find that it was a local establishment and had a few gleaming reviews on CitySearch. I decided to give Metro Pupps in Metropolitan Ave. in Forest Hills a try. Unfortunately, I was greatly disappointed with their substandard service, enough to warn other unsuspecting patrons.\r
Upon entering, was a bit disconcerting because it had a strong foul odor stemming from the cages of puppies for sale. I should have walked out as it clearly meant that they didn?t care for the puppy well or at the very least for the impression the foul smell would leave with their patrons. I decided to continue regardless, and shortly met the groomer who was very personable which eased my concerns with the foul smell. After providing clear instructions on my personal preferences for my dog's grooming, I left my dog with them with confidence that they would do a good job. \r
To my disappointment, when I arrived to pick-up my dog I noticed the following:\r
1) My dog's hair was not cut evenly with almost bald spots in unsightly places.\r
2) My dog's nails were not cut well and a few had been cut too close caused some bleeding.\r
3) I noticed a red stain in my dog's collar and the groomer noted that this was from the nails being cut too close.\r
I questioned the groomer who suddenly was not as personable and seemed defensive. He then asked if this was the first time I had taken my dog the groomers and began to note that my dog had been difficult to handle. I was upset and wanted to argue some more but after some quick occular inspection of my dog I just decided to pay and leave.\r
On my way home and to my horror, I noticed that there was a gash on the eyelid of my dog's left eye and the hair immediately surrounding it was cut too close. I am infuriated to say they had been extremely careless with my dog. \r
I will never come back to Metro Pupps. Pet lovers,Beware!
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