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Businiess name:
Adolf Biecker Spa Salon
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Review by:
citysearch c.
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Review content:
Picture this: I arrive early for a wash and blow-dry. As I approach the desk to check in, a client there is speaking in an agitated voice regarding an employee requesting that this employee be spoken to... I backed away and walked toward the changing room when I was suddenly confronted by an unfamiliar woman who, without introduction, without greeting, aggressively began stating that if a curling iron was used it would be an extra charge. Hello? (Last month I was scheduled with a stylist I had never before met, Pavlina. SHE used a curling iron at the end: I did not request it, I did not ask for it.) Pavlina now arrives, I greet her and state that I was scolded like a child and that we cannot use a curling iron because ""it will be an extra charge"". At check-out, I'm told the fee is that of the charge with a curling iron (which was not used). What? Oh yes, Pavlina said she...curled? The angry woman who rudely greeted me earlier now arrives to say oh, because my hair is longer even though no curling device was used there is an extra charge. I ask who are you...Deb, The Assistant General Manger! No thank you, this ""style of management"" is a LOSER: of clients and reputation. Good-by.
Pros: not at this time
Cons: Disrespectful/ Unwarrented
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