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Businiess name:
Simard, Caroline, Dvm - Point Breeze Veterinary Clinic
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Review by:
citysearch c.
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Review content:
I have visited this clinic 5 times and have had appointments with 2 different vets, and I have had a bad experience every time. The people who sit at the front desk are friendly, but the vets are not at all. They act impatient and flustered if you ask questions, as if they do not have time for you or as if you are questioning their competence when you are really just concerned about your animal. Even if you are intimidated into not asking any questions and only listen, they don't explain anything clearly. They seem to assume you should already know everything and rush you out the door. Every time I visited this clinic in the past year, I left feeling uncertain about how to care for my cats and feeling bad about my experience there. Then when I made a mistake with one of my cats because of the lack of clarity, I was blamed for it at my next visit. I love my cats like I love my children and would follow every instruction to the tee if I were given any clear ones. The vets at this clinic do not seem to understand that people's animals are family members who are loved dearly. People skills are certainly lacking. No where else have I ever been treated as badly or felt as minimized.
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