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Businiess name:  VCA Family Pet Resort
Review by:  citysearch c.
Review content: 
My dog boarded for 3 days and came back to me filthy and stinking of some incredibly disgusting odor. I was charged for activities that I did not authorize and the manager refused to honor a refund. Now I know why they do not list a break down of fees on their web site...so they can hit you with hidden fees at checkout. I was appalled at how they returned my poor dog to me...filthy and smelling badly, when he went there healthy, clean and smelling just fine. NEVER AGAIN will I take my animal here or recommend this place to anyone. BEWARE! There is a reason the reviews for this place (and the newtown square location) are POOR!!! Pros: Looks can be deceiving from the outside Cons: They have no training/experience...among many other cons

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