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Businiess name:
Collision Maxx
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Review by:
citysearch c.
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Review content:
I gave it just 1 star because they did save me my deductible for repairing hail damage. I would have rather taken my car to my usual repair shop, Caliber Collision, and paid my deductible and get my car back in less than a week. They had my car 3 weeks, they have no customer service skills what so ever, they didn't communicate with me at all about the status of my car, if they had, I could have possibly intervened with my insurance and got them what they need, instead they just let 6 days go by. I finally went down there and demanded to know what was going on, why taking so long. Then when they finally got what they needed to finish my car, they parked it back outside on a weekend, unlocked!!! I saw another car there too, windows down also unlocked, they obviously do not care about your car. I had to call them on Monday to check the status, they finished it, they wanted to clean it up, it was pretty dusty. So I pick up my car, they hand me the key and that's it. They didn't walk me outside to show me the repairs, ask if I was satisfied, nothing. I won't be going back to that place ever again.
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