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Businiess name:
Strand Cafe
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Review by:
citysearch c.
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Review content:
As my headline says, this was the worst salon I have ever been to in my life!
The ""stylists"" were rude, not welcoming, loud, obnoxious, and had no consideration for any of their customers' time!
I kept getting annoyed when my stylist kept checking and talking on her phone!
Unfortunately for me, I had bought this Groupon so I didn't know better. I had called twice to make an appointment before I finally got one and it wasn't because there was no available appointments, it was because these women are too lazy to work. Each time I was on the phone, I was waiting for 10 mins while these women kept screaming and laughing to each other on the phone instead of finding me a time to come in!
My appointment was at 4pm, it began at 410. This ""stylist"" could not understand what a V cut with medium length layers meant! Ummm okay where did you go to school??
After shampooing my hair and scratching the skin off of my scalp, and not getting all of the conditioner out of my hair, she half-assed the cut job. Being too lazy to blowdry, she sat me under the dryer machine for 20 minutes while she began working on other women. Checking on me again finally, she realized my hair still wasn't dry! Uhhh yaaaa, I have NORMAL hair that's long!
After the 2nd dryer session as she began working on ANOTHER woman, I just left! It was 520 pm at this time! If I would have stayed it would have been around 6 maybe that I would have finally been done! Ummm 2 hours for a haircut?!?!
Half of the women were just sitting around, and I felt really bad for 2 other women who came in and were waiting for a long time! I believe one just walked out.
It wasn't a bad day in the salon! That's how they always are!!
I don't think they know how to handle any hair that's not like their own.
Biggest fail of customer service and a business I have ever seen!
Please save yourself the trouble of coming here! There are plentyyyy of competent salons in this city! Your hair and body are not things to experiment with!
Needless to say I'll never be going back!
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