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Businiess name:
Greenberg, Cindy, Md - Rabin Greenberg Dermatology
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Review by:
citysearch c.
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Review content:
Sharon needs to retire, or whatever the main receptionist's name is. She does NOT need to be on the front line for any kind of customer service or customer contact. The practice is strong so they must not have to worry about the customer's opinion. They should be reminded: Their patients are the reason they get a paycheck. Sure would dress up that office if they showed some care and concern once in a while, beginning with the very first person who greets the customer. The drs need to spend at least 5 mins with the patient and act like they care about the person they are seeing. Before leaving, ask if they have any questions. Then LISTEN, before flying out the door.
Pros: Good drs
Cons: Uncaring staff, Quantity wins over Quality
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