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Businiess name:
Midtown Buffet
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Review by:
citysearch c.
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Review content:
The food at Midtown Buffet is inexpensive but just okay. If you need a place to go to for a quick bite to eat and feel like having greasy food, this is the place to go. Don't expect any customer service and be prepared to be told by the staff how much you should tip for service they didn't provide to you. \r
While one of the kitchen staff was replenishing the food, she dropped the bowl of food. Food splattered all over the floor as well as a few unlucky customers, such as my colleague, whose shoes and pants got drenched with sauce. No apologies ever came from the lady who dropped the food, and no apologies either from the manager or any of the other staff who were now making a big fuss over the clean-up. When we told one of the waitresses that my friend's shoes and pants were ruined, we got a curt response of ""Bathroom is in the back."" At the end of our meal, after we had settled our bill but were just getting ready to go, our waitress repeatedly said ""Bye"" to us - a subtle hint for us to leave? We were about to ignore that and let the issue of the food accident go, however, our waitress told us that each person in our party had to give $1 tip each. Tipping is discretionary, especially if you received bad service and got food spilled on you. I spoke with the manager, and as I was speaking with him, our waitress started talking to him simultaneously in their native language. The manager did not say ""Excuse me"", and instead just shrugged his shoulders and grudgingly said sorry while reaching his hand out to receive money from the next customer behind us.
Pros: Fast food
Cons: Rude Staff who tell you how much they should be tipped
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