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Businiess name:
Acredale Animal Hospital: De Lorenzo Alexandra DVM
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Review by:
citysearch c.
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Review content:
We have been going to Dr. Alex De Lorenzo for more than ten years. We started taking our pups there when we moved to the area and they were just under a year old. Our animals have always received excellent care from Dr. D., as we call her, so I should have expected no less last year when we really needed her. I just had no idea how tremendously she would come through for us. \r
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Just last year we had to put one of our 'pup's down unexpectedly. It was one of the worst experiences of our lives, but was made as tolerable as possible by Dr. D. as well as her husband, Dr. Kenny DeLorezno, who happened to be the first vet we saw that horrible Monday morning. Not only were Dr. D. and her husband amazingly compassionate and knowledgeable, they were also realistic about the powers of medicine. \r
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That Monday morning I got to the office at 8 am when they opened and I couldn't get my 80 pound dog from the car. I was crying uncontrollably but the receptionist dealt with me compassionately and with understanding. They swiftly and efficiently got a stretcher to my car in a matter of moments. I still remember my ‘Bub’ on that stretcher sitting like a regal King with his head held high as they carried him into the office. \r
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I was then seen almost immediately by Dr. Kenny De Lorenzo even though I did not have an appointment. Our 'Bub' spent three days in their ‘hospital’ as they tried to treat him hoping that he'd improve. We went to visit three to four times a day and not only were Dr. D and her husband wonderful but also the vet techs, receptionists...everyone made us feel welcome. They brought us blankets to lie on the floor with our ‘Bub’ while we visited (he still couldn't walk) and they brought us tissues when we cried. \r
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When we realized that the treatment could not make him better, Dr. D helped us to make one of the most difficult decisions of our lives and was with us every step of the way. After Dr. D had put our ‘Bub’ out of his misery, we just left the office…no bill…no questions. Of course, they did eventually mail us the bill and to my surprise it was less than I would have thought for three days in their ‘hospital’ and all the treatment he received. \r
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This event is just one example of why we go to Acredale and specifically Dr. Alex and Dr. Kenny. We would go to no other vet. We’ve moved an hour away and we still drive our 12 year old grumpy lab to see her as well as my cat and new baby hound dog. Dr. D. is absolutely the best.\r
Pros: excellent vet care
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