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Businiess name:
Sound Bites
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Review by:
citysearch c.
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Review content:
It's simple: SOUND BITES NEEDS TO GO OUT OF BUSINESS!!
I wish I could give ZERO STARS!!
The food is NOT FRESH, as confirmed by the manager. The service is reprehensible.
Here's what I had:
Corn beef hash - it tasted like a SALT BOMB. I asked if it was normally so salty and the response was a resounding YES. Rather than take responsibility for giving customers food that is over-salted, the manager told me it's the beef vendor's fault. Since the food was not edible I asked for something else. I chose the ""real crab meat"" eggs benedict.
The ""real (OUT OF A CAN) crab meat"" eggs benedict made the disgusting corn beef hash taste good. The crab was almost as mushy as my grilled mashed potato. The tomatoes on the eggs benny were not very fresh. The grilled mash was cold on the outside, warm on the inside. I have every reason to believe this was pre-made and left under a heat lamp. The poached egg was the worst part of this dish. How can something be worse than the mushy, from a can, crab meat? The poached eggs were practically hard boiled. They tried to cover it up with the gross hollandaise sauce. I can't believe the chef would allow such a disaster on a plate to leave his/her kitchen. What a mess!!!
My friend ordered the Royale Breakfast with an egg white, mushroom and cheese scramble, bacon, and french toast. The cheese on the scramble wasn't melted properly. It was more like an afterthought. The flavor was bland. The french toast was not fresh. It was not even warm enough to melt the butter that was placed on it. We think it may have come out of the microwave, but are not sure. Also, they never once made an effort to take a drink order from my friend.
***If the food portion of this review doesn't keep you away from Sound Bites, then maybe the service aspect will.***
The restaurant is lucky to be busy because of the local college students that are constantly pouring in and out of there. The food is cheap enough so that you don't feel like you wasted A LOT of money. So if it's bad, you will probably just suck it up.
I was asked how my meal was and I expressed my displeasure each time. Each time my opinion fell on deaf ears. The manager was like The TEFLON DON. He listened, but gave an excuse for everything that was wrong with the meal and service. The beef is salty due to the supplier. The crab meat is mushy due to coming out of a can. The eggs were poached before they came out of the kitchen. BLAH BLAH BLAH... Everything was associated with an excuse and the manager didn't care if we liked it or not.
Sadly, the manager's opinion (after having worked there for ""over 15 years"") is that they are busy and if someone doesn't like something he can give them something else.
I wouldn't eat here if every meal was free for the rest of my life!!
Ball Square Cafe or Neighborhood Cafe are well worth your money and are very close by.
Do yourself a favor: AVOID SOUND BITES AT ALL COSTS!!!
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FROM THE OWNER OF SOUND BITES (after I posted this review on Yelp):
""lets call it two strikes and we're OUT !
we had a lot of fun with this after you left,"" - yasser m.
He has emailed me numerous times with nothing but insults and bullying tactics. What a shame! Shame on you Yasser!!!
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