Review content:
I went with my daughter who was scheduled to have a surgical procedure done. Afterwards, I was given instructions on what to do to make her comfortable and to help with the healing process. Well, then there were complications. We called the office NUMEROUS times to ask what to do and was only told to ""drink plenty of fluids and take your medication"". I told them she was VERY sick and needed something right away, she couldn't hold down anything and was very weak. They refused to talk to me and only said they will call her, but in fact did not. After three days of sickness, pain, and drastic loss of weight, and no help from the staff or doctor. We opted to go to the emergency room. When we arrived at ER, they took her straight back to a room and started running tests right away. They knew immediately she was dehydrated just by looking at her and feeling her skin. She had to have two bags of fluids and was given shots for pain and nausea. The real doctors at the ER told us that if she had not come in when she did, she could have gone into shock from having too low fluids in her system!! The next scheduled appt she had with Harrell, she wanted me to come to the room with her to explain what had happened. They would not let me back and said they would come and get me. When they did, I was escorted to the room where Harrell and his coworker and my daughter was. He acted like we had done an unjust by taking her to ER and imphatically denied anything being wrong with my daughter and in fact made a comment ""I don't know what hospital you took her too (like they didn't know what they were doing), but don't listen to them, you listen to me"" and ""don't take that med. they gave you, take what I have given you"". He and the other worker wouldn't even look at me and pretty much tried to ignore my presence. I told them I thought it was terrible how they reacted so uncaring and was quite appalled when Harrell made a statement that I pretty much didn't know anything. Well, I had my daughter and I raised her for over twenty years. I KNOW when she is critically sick and that she was. No kudos to Harrell for my daughter getting better, Brooksville Regional took care of that. Yes, at initial consultation appts. all of the staff and Harrell were so eager to please and do whatever it takes to get that money, then after the surgery, their true colors came out. They were rude, arrogant, and didn't give two cents afterwards. Don't be deceived by all of the thank you notes they have in scrapbooks on the tables, I'm sure they don't put all of the complaints in there. Please do your research before using this so called DR. It cost alot more money by the time she was done with the procedure and the hospital visit.\r
|