Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
The Home Depot
|
|
Review by:
citysearch c.
|
|
Review content:
This is what happened:\r
I started receiving phone calls from this Home Depot about 3 weeks ago. I usually don't answer unknown numbers, but after they didn't stop, I decided to see what was going on.\r
I found out that someone had rented equipment using my phone number, so i politely informed the store worker that they had the wrong number. I though it was over and thay would try to contact the real person to get their stuff back, but i started to get calls again.\r
Today I called in the morning and spoke with someone explaining this situation and asked them to stop calling me. after confirming the rest of their contact information did NOT match mine, they assured me i would not receive any more calls. . . they called me around 2pm.\r
I spoke with another worker from the equipment rental place and filled him in on everything I just wrote here, but he didn't believe me. He even lied to me and said this was the first time I was being called, but when I told him I had voicemail recordings of other times they called, he shut-up pretty quick.\r
He explained that all the information they had on the customer who rented, was verified by checking his ID. I told him that he should go after the person's address, but also that it wasn't me. He then explained in a focalmness that that was fine, and that he would be sending my contact information on to the debt collectors! I asked him to repeat himself to make sure I understood him correctly, and then I called to speak with a manager, and make sure i was speaking to a legitimate store location, and not some scam artist imposters. It was legit.\r
Besides that, I spoke with the Asst. Man. and also HD's online chat; neither of which were able to give me an address to write in a formal letter. I am not giving up. The worse thing, is that I am afraid adfter speaking with the online chat, that this is just the status quo for the entire business.
Pros: None that have been shown to me
Cons: I was THREATENED by the staff! Horrible customer service.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|