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Businiess name:
Leif's Auto Collision
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Review by:
citysearch c.
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Review content:
Leifs is the worst experience in any form of customer service. They have you sign a form the minute you get there and don’t explain any of it the binding agreements and rights you lose by signing it. \r
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I had them look at my vehicle for an estimate because I was rear-ended and they simply need to have the insurance company approve the repairs. Mark is the name of the guy at leifs who made this experience a horrible one. He not lied to me about calling the insurance company but also lied about the processes and then yelled at me over the phone when I would ask for clarification as to why I needed pay several hundred dollars for “storage” when the insurance company had already approved their repairs. He said that the insurance company did not approve any repairs and therefore I owed them several hundred dollars for storage which is what I signed and “agreed” to on their form. \r
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Mark wouldn’t pass me to a manager because he said he is the manager and second in command next to the owner and would not let me speak with anyone else. The way Mark went off and yelled at me was probably the same way you would yell at someone who just committed a crime against one of your closest family members. I never thought you would get treated so badly, get offended and yelled at by anyone and certainly not a business, but Mark sure did more than accomplish that. I would never recommend them or even suggest them. DO NOT GO TO leifs. They are the worst of the worst. \r
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