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Businiess name:
Twin Lakes Apartments
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Review by:
citysearch c.
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Review content:
Very Very unhappy. Staff was friendly before the lease was singed after the deal was closed they became rude and very unhelpful. Moved into the apartment the garage was broken, the apartment and patio was full of spiders and eggs, No washer and dryer and we are on a ""list"" , when we were told we would have one, now currently paying to use their laundry room which is DISGUSTING. When we found out we did not have a washer and dryer in the apartment I went to the office to find out how to get one of these laundry cards we needed. The girls response was it goes through corporate they have none in the office and we had to wait a entire week to receive one. My boyfriend went to the office the very next day to make all these complaints and he was handed a laundry card from her desk!!! Blinds were put on backwards missing pieces that were sitting on the floor when moved in, Screen door was leaning against the building not on the track, shelves broken in closets. Spider and Earwigs all over, we have easily killed over 50 bugs since we moved in (no exaggeration). Found out today when the cable guy came that all the cable outlets except for two were ""dead"" and unusable , when we were told apartment was ""Cable Ready"". We have called numerous times and were told we would receive a call back from the ""Property Manager"" Robin and have yet to receive a phone call. Its now the 19th and none of our problems have been addressed and we have been complaining since the 3rd of the month at least twice a week. This is absurd and ridiculous, we are paying WAY MORE rent then most people that live here and these problems should not be occurring. When rent is over 1500 a month, service should be up to par and issues should be minimal.
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